Frequently Asked Questions
How ordering, timelines, payment, shipping, and testing work.
Made-to-order terms
- Snips are made to order.
- Rooted clones are made to order.
- Availability varies.
- We agree a timeline with you BEFORE any payment is taken — no payment until your timeline is confirmed.
- Do you keep clones on the shelf?
- Snips are made to order. Rooted clones are made to order. Availability varies, so every order is scheduled around our mother stock rather than shipped from a shelf.
- How long will my order take?
- Timelines depend on the cut, the quantity, and where our mothers are in their cycle. After you submit a request we agree a timeline with you directly. Rooted clones take significantly longer to fulfill. They need time to root, and the mothers also have to be on schedule for rooted production.
- When do I pay?
- Not when you submit a request — no card or payment details are collected then. We confirm availability and agree a timeline with you first. Only after you accept the timeline do we send payment details; your clones go into production once payment is received.
- Where do you ship?
- We only ship where it is legal to do so. You are responsible for knowing and following the laws where you live. We confirm shipping eligibility with you before any payment is taken.
- Are your clones tested for HLVD and pathogens?
- Yes. Our library is screened for hop latent viroid (HLVD), Fusarium, and Pythium before release.
- How much do clones cost?
- Prices are listed on every strain page. You can request clones without an account; we email you a private link to follow your request. Members who sign in also see our production data.
- Where can I see yield data?
- Members can see production data on each strain page. Independent yield data is also published on HashYields (hashyields.com).
Still have questions? Browse the current lineup or read about the nursery.